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The Natatorium is a proud partner with mutiple companies providing discounted or free membership through your participating supplemetal insurance provider.  The insurance card does not permit access to the facility, rather stop by the front desk to enroll and be issued a CFOne card that will be used for checking in. Listed below are the current participating companies. 

Not quite yet eligible?  Consider a monthly pass or bank drafting for now, to have a seamless transition into your free or discounted membership when (age) eligible!

Insurance Programming Contact: Heather Novelli, Natatorium Operations Supervisor: 330-971-8075.


The Natatorium and Water Works Family Aquatics Center is a proud partner with the national Tivity SilverSneakers Program®.  SilverSneakers is the nation’s leading exercise program for older adults (those Medicare eligible - usually 65+). Eligibility is based on participating insurance companies. It is a basic membership at no cost for those enrolled; including all the benefits an annual member would receive.

You may also call your insurance provider or SilverSneakers customer service at 1-888-423-4632 8:00 am- 8:00 pm Monday – Friday for verification or check the SilverSneakers website at for participating insurance companies.

pdfSilverSneakers Membership FAQ


The Natatorium and Water Works are also proud to partner with the national Tivity's Prime Program. If you or your company is participating in the Prime program, stop by the Natatorium and enroll for your FREE annual pass today.

Prime Fitness Program is a network of fitness location offered as part of a health management solution for employer groups and health plans across the country. The program is designed for adults 18-64 with the goal of motivating members to becoming more physically active. Family members 18+ can use Prime if covered by same insurance.  

Prime is based on 2 participating groups;

1) Prime PB (private brand) consists of all health plan members in Blue Cross Blue Shield 365, HCSC, and Blue FEB- federal employees. They pay a monthly co-pay to have access to prime.

2) Prime which is an employee based program, and the employee does not pay anything to have Prime network because their employer subsidizes it.

Unsure if you apply? Contact your insurance provider or employer and inquire. The Natatorium can also check if you are eligible on site as well. Don’t miss out on a free pass opportunity if you apply! 



With Renew Active, from UnitedHealthcare®, you can join the Natatorium and use Water Works Family Aquatics Center at no additional cost to you. You will have access to all services that a basic membership provides. It is part of your UnitedHealthcare Medicare Advantage plan. For questions on this Plan, you may call the customer service toll free number on the back of your ID card 8am-8pm daily.  Natatorium employees can check your eligibility at the front desk also.

The Natatorium will issue you a CFOne membership card that you will use at the facility upon enrollment. 

 *OPTUM BEWELL - AARP Medicare Supplement has merged with Renew Active, above


Visitor Notice

A valid government issued photo ID (i.e. Driver's License, Military ID, Passport, State Issued ID) for anyone 16 years of age and older is required for single entry visits, monthly passes and annual memberships.