Search our Site

Got a Question?

Can't find what you're looking for, give us a call at 330.971.8080 or fill out our inquiry form and someone will be happy to help you.

Welcome to our 116,000 square foot state-of-the-art fitness facility. The Natatorium has a combination of over 60 land and aquatics classes each week. The main floor houses a main gym, auxiliary gym, 2 racquetball courts, weight floor, The Fit Kid Circuit, Kids' Castle babysitting, and the Aquatics area with 4 pools. Our upper level fitness floor is equipped with over 200 cardio and fitness machines and a 1/8 mile walking track.

As you can see, there is something for everyone!

falls nat atrium 

   We offer daily, monthly and annual passes, and SilverSneakers/Prime and Renew Active.

 

Natatorium Aerial Building Front

Visitor Notice: A valid government issued photo ID (i.e. Driver's License, Military ID, Passport, State Issued ID) for anyone 16 years of age and older is required for single entry visits, monthly passes and annual memberships.

 

City Seal - Transparent

                                            Don Walters, Mayor

 

 

Natatorium Upper Fitness Center & Track

pdfClick here for the Age Guidelines for the UPPER/LOWER FITNESS AREA

Indoor Track

The Natatorium's track is one of the longest of its kind in the area with a view of the outside and to almost all areas inside the building. The track has a rubber sports floor for cushioned walking, running, and also includes areas for stretching. The Track is 8 laps per mile - 4 lanes wide with 2 pace clocks.  Additional cardio equipment is placed in each unique corridor along the track.  Baby strollers and front-ended baby carriers are permitted on the track.

indoor track

Upper Fitness Area

The Upper Fitness Area is 7,000 square feet and features a TechnoGym strength training circuit & flexibility circuit, and an expanded stretch area. Enjoy wide varieties of cardio equipment ranging from treadmills, ellipticals, recumbent ellipticals, AMT's, an Arc Trainer, and stepmills,  Our cardio equipment is connected to our Audio Fetch Bluetooth system.  

upper fitness

Fitness Circuit Techno Gym 

The Natatorium's Fitness Circuit provides a full body workout with 10 pieces of state-of-the-art Technogym equipment. This workout targets all of the major muscle groups. It can be turned into a fitness circuit by adding a piece of cardio equipment,e.g., treadmill or a Precor upright bike,  between each machine.  Free orientations can be scheduled at the first floor Welcome Desk. You'll love how each piece of equipment can be customized to fit your body.

 

The Natatorium boasts the tagline “Whole Fitness for the Whole Family!” We can accommodate any age group at our facility, and we’re very proud of our progressive and exciting youth programs. Join in one of these programs today!

 

KARATE KIDS:

Character Building, self confidence, coordination, fitness and fun! Classes meet every Saturday from 11:45am-12:45pm for ages 6-11.  Ages 12 and over participate in adult Karate.  $50 for residents and $70 for non residents for one 8 week session. The progam is ongoing, year round. Certifications not included in the price. 

                                                       

                       CURRENT 8 WEEK SESSION:  MAY 3rd - JUNE 21st

                                               (NO CLASS ON SATURDAY, APRIL 26th)

 

                                                                 Please click here to view our flyer

                               

                                                                          Click below to register:

Youth Fitness JAN - JUNE 2025 | Program Registration | City of Cuyahoga Falls Parks & Recreation Store

                     

                 Please stop at the main desk to get a wrist band!

 

 SUMMER CAMP 2025:

OPEN REGISTRATION ON APRIL 1st - APRIL 30th !!

WEEK 1:  JUNE 17-19, Click below to register:

Youth Fitness JAN - JUNE 2025 | Program Registration | City of Cuyahoga Falls Parks & Recreation Store

 

WEEK 2:  JUNE 24-26, Click below to register:

Youth Fitness JAN - JUNE 2025 | Program Registration | City of Cuyahoga Falls Parks & Recreation Store

 

 

                      summer_camp.png

Our Fit & Strong SUMMER CAMP for 2025 is scheduled for two weeks from Tues - Thursday, 9am-3pm

on June 17-19 and June 24 -26.  Please click here for our camp agenda!  Open registration will be April 1st!!

Any questions regarding camp, please contact Judy Conway, Program Supervisor at #330-971-8078.

 

SWIM CLUB dates to be announced:

Join the Natatorium swim club for kids ages 7-15. Required to have successfully passed swim level 3.  Swim club participants will develop and build fundamental skills needed for a competitive swim team. Click here for more info.

 

YOUTH PERSONAL TRAINING:

Have you ever thought of hiring a Personal Trainer for your child? It's a great way to forge a life long passion for fitness. Youth personal training for kids ages 10 - 15.  Click here to download a copy of Youth Health History form.  

 

 pdfFor more information on our Personal Training program and instructors, click here.

youth programs

 

2023-09-08_14_21_22-Youth_Policy_2023.pdf_-_Adobe_Acrobat_Reader_64-bit.png

 

 

Nat_Cafe.jpg

The Cuyahoga Falls Natatorium, located at 2345 4th Street in Cuyahoga Falls, is seeking a tenant for the established restaurant space in the facility’s central lobby. The Natatorium is a 116,000-square-foot health and fitness center with over 15,000 enrolled annual members. The preferred vendor will focus on offering healthy food and beverage options.

Interested parties should submit a letter of interest to Superintendent Sara Kline by March 3, 2025 This email address is being protected from spambots. You need JavaScript enabled to view it.

Link to RFP: View RFP

 

HOURS

FACILITY HOURS 

 

SUMMER (May 1- October 31)

Monday-Friday:   5:30am - 9:00pm; pool closes 8:45pm
Saturday:   7:00am - 7:00pm; pool closes 6:45pm
Sunday:  9:00am - 7:00pm: pool closes 6:45pm

 

WINTER (November 1-April 30)

Monday- Wednesday:  5:30am - 10:00pm; pool closes 8:45pm

Thursday-Friday  5:30am - 9:00pm; pool closes 8:45pm
Saturday:  7:00am - 7:00pm; pool closes 6:45pm

Sunday:  9:00am - 7:00pm: pool closes 6:45pm

 

KIDS CASTLE HOURS:

Mon-Sat: 8am-1:00pm

Mon-Thurs: 4pm-8:15pm 

Sunday: 9am - Noon

 

CFO ALERTS

Sign up for the most up-to-date class cancellations directly texted to your

cell phone. Click:

https://entry.inspironlogistics.com/cuyahoga_falls/wens.cfm for CFO Alerts.

 

       HOLIDAY HOURS

Easter, CLOSED

Memorial Day OPEN - 2:00P

July 4th OPEN - 2:00P

Labor Day OPEN - 2:00P

Thanksgiving CLOSED

Christmas Eve OPEN - 2:00P

Christmas Day, CLOSED

New Year's Eve OPEN - 2:00P

New Year's Day - NOON- 5:00p
 

 

Visitor Notice: A valid government issued photo ID (i.e. Driver's License, Military ID, Passport, State Issued ID) for anyone 16 years of age and older is required for single entry visits, monthly passes and annual memberships.

 DIRECTIONS

The Natatorium is located at 2345 Fourth Street in Cuyahoga Falls, Ohio. Our parking lot is accessible off of Fourth Street or Oakwood Drive.

 

 

 

Natatorium Contact Info 

 

Facility Director, Kathleen Burt
Member Relations Manager, Beth Cirwinski
Program Supervisor, Judy Conway

Program Supervisor, Jason Pullin

(aquatics, ice rink, leagues, wading pools)

Program Supervisor, Jordan Pagni

(aquatics, ice rink, wading pools)

Program Supervisor/Insurance  Heather Novelli

 

General Info/Main Line 330-971-8080
Corporate Membership Info 330-971-8084
Facility Reservations 330-971-8087
Memberships 330-971-8080
Bank-drafting 330-971-8086
Personal Training 330-971-8078
Swim Lesson Info  330-971-8077 or 330-971-8228

Western Reserve Hospital Therapy 330-926-0384

Western Reserve Hospital Fax nmber 330-926-1032

Visitor Notice: A valid government issued photo ID (i.e. Driver's License, Military ID, Passport, State Issued ID) for anyone 16 years of age and older is required for single entry visits, monthly passes and annual memberships.

 

Employment and volunteering opportunities. 

pdfEmployment Application
pdfVolunteer Application

Want to advertise at the Natatorium?  Don't miss out on this excellent opportunity

With over 17,000 members and 775,000 visits from members and guests each year, what better place to advertise and promote your company inside our state-of-the-art, 116,000 square foot health and fitness center. 

Digital Screen Advertising

Premier Sponsor

How do I get the CFOne alert? 

1. Go to  https://entry.inspironlogistics.com/cuyahoga_falls/wens.cfm

2. Register with your name, cell number,  and whether you’d like to receive the alerts by text or email.

3. Scroll down to “Natatorium” and click on which messages you’d like to receive

4. Scroll all the way to the bottom and click on "Sign Up Now"

5. That’s it! That’s all it Takes! Now you’re in the know!

 

 

Thank you for choosing the Cuyahoga Falls Natatorium.  In an effort to provide the most positive experience for you and ensure all health and safety standards are met, the Natatorium has guidelines and policies in place.

pdfAge Guidelines for Equipment and Facilities at The Natatorium.

FACILITY GUIDELINES 

  • Everyone entering beyond the podium must be an annual/monthly member or pay a single entry fee (exception swim lessons or meets).
  • A valid government issued photo ID (Drivers License, Passport, etc) for anyone 16 years of age or older is required for single entry visits, monthly passes and annual memberships.
  • All individuals who enter the facility beyond the podium (secured area) will be checked through the Ohio Attorney General’s Offender website. All convicted offenders will not be able to use The Natatorium and therefore, must leave the premise immediately.
  • Once a person has proved their identity and residency status, a CFOne card will be issued free of charge. This ID is to be used every time to grant access into the facility.  Membership IDs may only be used by the person assigned to that card.  $5.00 fee for replacement CFOne card
  • Lockers are available for day use only. Locks will be cut off at the end of the night and contents will be stored for one week. Master locks no larger than 9/32 shackle are strongly recommended.
  • Wear appropriate clothing (shorts, athletic pants, t-shirts, non-marking athletic shoes). Individuals must have a shirt on at all times except in the Aquatics area. Cargo pants/shorts, jeans, boots, open-toed shoes and dress shoes are not permitted on fitness floors.
  • Cell phone use is only permitted in the atrium/community wing areas.  Radio and internet streaming is permitted; cell phone talk and picture taking is prohibited on fitness floors, locker rooms, track, etc.

UPPER/LOWER FITNESS AREA

  • Equipment cannot be reserved over the phone.        
  • Cardio equipment can be reserved two hours in advance.
  • There is a 10 minute grace period for each machine. If you have signed up for a machine and are 10 minutes late, the machine will be re-assigned for the duration of the original time slot to another patron.
  • Free Orientations are available to our members.  Learn more about our cardio, selectorized and fitness circuit equipment. Stop by the Welcome Desk for more information and to set up an appointment.
  • Free Youth Orientations - Twelve to fifteen year-olds can sign up at the Welcome Desk to learn how to use the Life Fitness and cardio equipment. Once certified, twelve and thirteen year-olds have the opportunity to use the equipment with supervision from a Guardian. Fourteen and fifteen year-olds may use the equipment once the certification is completed without supervision. All twelve to fifteen year-olds must get a band prior to their workout at the Welcome Desk to verify that the certification course has been completed.

RACQUETBALL/BASKETBALL COURTS 

  • Racquetball courts can be reserved by annual members and monthly pass holders 3 days in advance. One court reservation per call, per member.
  • Courts can be reserved for up to 1 hour on the hour.
  • Racquetball goggles/glasses are strongly recommended.
  • There is a 10 minute grace period for each court. If you have signed up for a court and are 10 minutes late, the court will be re-assigned for the duration of the original time slot.

FIT KID YOUTH FITNESS CENTER 

  • Annual or monthly membership is required for participation.  Children 7 – 13 years of age.
  • Athletic shoes, socks, t-shirt, sweatpants or shorts must be worn.  Zippers, buttons, toys, gum or jewelry of any kind is prohibited. A labeled water bottle and towel are required.
  • Parents/Guardians are responsible for the safe entry and exit to/from all Fit Kid Experience activities and programs.
  • FIT KID ORIENTATION - Sign up for the Fit Kid Orientation at the Welcome Desk after parents have filled out and signed the Fit Kid Readiness Form and the Release Form. Register at the Welcome Desk for an Orientation and Assessment time. The $10 fee is required at the time of registration. Arrive at least thirty minutes prior to the start time for your test session. Registration will close fifteen minutes prior to the start of class.  Upon completion of the orientation, members are eligible to participate in the youth fitness center. Participation is based on a first come, first serve basis.

AQUATIC CENTER

  • All slide users must be at least 48 inches tall.
  • For ages 6 and under, adult must be in water; ages 4 and under at arms length.
  • Fitness (exercise) swim for ages 12 and above.
  • Open (fun/splash) swim hours are for all ages.
  • Swim diapers are required for all children who are not toilet trained.
  • Flotation devices are only permitted in the zero depth area of the leisure pool.
  • Bathing suits are the only acceptable swimming attire.
  • No food or drink, with the exception of water, is permitted in the Aquatic Center.
  • Shoes and shirts are required outside of the Aquatic Center.
  • Please enter and exit through the locker rooms or the family changing room corridor.
  • There are 6 family changing rooms available for assisting families with small children or adult caregivers. Handicap accessibility.
  • Check Aquatic Center bulletin board for listings of specific programs and lap swim locations.
  • Please refer to the age guideline sheet for adult supervison requirements.

KIDS’ CASTLE/TREE HOUSE

  • Parents must remain in the building while their child is in Kids’ Castle.
  • Accommodates children ages 1-9. Please, no crawling children. We ask that you utilize the Kids' Castle once the child is walking.
  • Kids’ Castle is free to the children of Annual Members or for children with memberships. $4.00 per visit, per child for monthly and daily members.
  • An emergency medical form and waiver needs to be filled out prior to usage of the Kids’ Castle.
  • The tree house is for ages 12 and under. Adult supervison required for ages 8 and under.

DAILY YOUTH POLICY

  • Children 15 and under must be accompanied by a legal guardian or responsible adult. Please click here to read our revised Youth Policy.

CANCELLATIONS

  • Membership(s) can be cancelled if the member(s) is/are:
    • Moving 25 miles or more out of the area.  A written request and verification of move required.  A current utility bill, rental/lease agreement or a change of address form can be used for verification.
    • Medically unable to utilize the facility/programs.  A written request and Dr. note stating that the member can no longer use utilize the facility is required.
    • Cancellation requests must be submitted 2 weeks before your renwing date. If request received after the this time, the request will be reviewed for the following month.  Not all membership cancellation requests will be granted.       

POLICY FOR CONDUCT OF THE PUBLIC ON THE PARKS AND RECREACTION PROPERTY

Please have your CFOne card readily available for your visit.  You may purchase a replacement card for $5.00 in the event you have misplaced your card.

Please click here to read our CODE OF CONDUCT

 

 

                                                          Prices below reflect changes effective Nov. 1, 2023.

Reservations may be made up to one year in advance and three weeks prior to event date if available. The Natatorium is conveniently located off Route 8, centrally located between Canton and Cleveland! 

To find out more information, or to book your event, please call Julie at 330-971-8087.

 Banquet or Seminar Event

Cuyahoga Room (Banquet Style Set Up)- features vaulted ceilings with a wooden dance floor, small caterer’s kitchen & projector screen. The Cuyahoga Room has seven (72") ROUND tables with up to 10 chairs per table (70 ppl max.). This room is best suited for parties/social gatherings. $600 Daily + $200 Refundable Deposit

Hopewell Room (Seminar Style Set Up)- features a carpeted room with a large caterer’s kitchen and a projector screen.The Hopewell Room has 20 CLASSROOM tables (18" x 72"), 3 chairs per table (60 ppl max). This room is best suited for Corporate/Business meetings. $600 Daily + $200 Refundable Deposit

Cuyahoga and Hopewell (Banquet Set up for Large Event)- Banquet set up with 15 (72”) ROUND tables with up to 10 chairs per table (150 ppl max). Banquet tables available for Food/Gifts, etc. Small & Large Caterers Kitchen available as well as 2 projector screens. $1200 Daily + $200 Refundable Deposit

- Audio/Visual Services are not available.

  - Rooms can be rented Mon-Fri 6 am- 9 pm, Saturday, 7:30 am-7 pm and Sundays 9:30 am-7 pm if available. 

- You may hire your own caterer and provide alcohol.For events where alcohol is being served, the “Renter” must secure a Cuyahoga Falls Police Officer for the duration of the event. The “Renter” must contact the Police Department at 330-971-8301 for details and scheduling at least six weeks prior to the event date. Any related fees are at the“Renter’s” expense.

    Click here to view the  Community Room Rental Terms and Conditions 

Conference & Banquet Center

 * The picture represents a (2) room Banquet style rental. Max. participants 150
                                       

    After Hours Event

Exclusive usage of The Natatorium for you and your guests

After Hours - Exclusive use of The Natatorium on a Saturday night that includes the use of the Auxiliary Gym, Basketball/Racquetball Courts, Pool (2 hrs), Lobby and 2 Community Rooms (if available).                                                       $1700 + $200 Refundable Deposit for 4 hrs in the facility, 2 hrs in the Aquatics Center (pools).

  Splash Party

Exclusive usage of a party room located off of the Aquatics Center

Neptune Room- Package includes up to 20 guests that can utilize the party room from 1:30-4:30 pm on a Saturday or Sunday. Room has 5 small round tables, 4 chairs per table, counter top space, a sink and two  (6’) tables for food/gifts. $400; Additional guests must pay $12/person.

    Click here to view the  Splash Party Information and Guidelines

   Book your Splash party here!  https://app.amilia.com/store/en/cuyahoga-falls/shop/facilitybookings

 

          Please use our Inquiry Form to request additional information.

     

 

 

 

 

 

 

Our staff of nationally certified personal trainers has the knowledge and experience to help you create a healthier life style and improve your strength and cardiovascular system. Training is available for all levels. If you have been away from exercise or never really started, we have a trainer for you. If you are an experienced athlete and want to fine tune your workouts, we can help you meet your goals!


personal trainer 

                 Personal Training is available for adults & children. 

            Personal Training Intro Pack $125 + tax! 1 assessment (includes training session) and 2 more sessions!

pdfFor more information on our Personal Training program and instructors, click here.

To get started pick up our Health Status Questionnaire from the Welcome Desk, or by clicking on this link. Please turn in this form when you purchase your training sessions, and our training coordinator will have one of our trainers contact you.  Membership or daily fee is required at time of session.

Cancellation Policy: The trainer must be notified 24 hours in advance for cancellation to avoid being charged for the scheduled session.

Note: Only Natatorium trainers are permitted to train within the Natatorium building under the guide of "Personal Trainer" due to liability issues. For your safety, make sure your trainer is a Natatorium Personal Trainer.

Meet our team of trainers: 

Kate Sitler

       B.S., M.A, ACSM, USAT

Kate is an experienced personal trainer for  all levels, including  triathletes. She instructs strength, core, cardio, cycling, and is a Master Cross Core instructor. Kate has competed in numerous Triathlon and IronMan competitions around the world  and  achieved  “All World Athlete” status in the 2015/2016 season.

 Gary Crabtree

      ACE, AHA

Gary is a certified personal trainer, health coach, senior specialist (ACE), and BLS instructor with the American Heart Association. His specialty includes weight loss, senior fitness, kettle bell, and basic nutrition.

 Sharon Dorn

       ISSA

Sharon is a certified personal trainer, group exercise instructor, and fitness coach. She specializes in overall physique conditioning through weight lifting, strength training, and cardio for all ages and fitness levels.

 Lenore France

      CRNA, MSN, RYT 200hr, paddle instructor, Alpine instructor

Lenore is a registered nurse anesthetist for 33 years.  She maintains her health with balance between rest & exercise and looks forward to sharing that and has insights into maximizing fitness at any age.

Vince Berry

          ISSA

Vince is a certified trainer, dedicated to proving that anything is achievable at any age.  He would be honored to partner with you to assist in reaching your fitness goals and working together to accomplish something remarkable!

 Caleb Beneke

       NASM

Caleb is a certified personal trainer and a group fitness instructor .  He started his fitness journey with his own weight loss and wants to help others achieve their fitness goals.  He specializes in weight loss and strength building using a variety of methods.  

Keaton Lamb

          ISSA

Keaton is a certified trainer and US Navy veteran.  His focus is on strength training and weight loss.  He is dedicated to assisting people of all ages to reach their fitness goals!

 Pilates Reformer Sessions.

pilates

Work with one of our specially trained Pilates Reformer instructors to get that lean, long-muscled dancer's body.

The reformer takes all of the core building benefits of Mat Pilates and takes it a step further. The resistance of the strap and pulley system, allows people of all fitness levels to achieve an effective workout which improves posture, strength, and coordination.

The bars and cables of the reformer  allow exercise movement through a full range of motion, by providing assistance and resistance.  As you become more proficient with the reformer, you will use more of your own strength and coordination to execute each exercise.

 

Meet Our Pilates Reformer Trainers:

Julie Shepherd

        ACE, NETA, Fitour

Julie has been in the healthcare field for over 20 years.  She has integrated her personal training, group fitness, massage & pilates reformer skills into a wellness routine. She hopes to share her experience and knowledge to assist in developing your own wellness routine.  
 
 
  Lenore France

          CRNA, MSN, RYT 200hr, paddle instructor, Alpine instructor

Lenore is a registered nurse anesthetist for 33 years.  She maintains her health with balance between rest & exercise and looks forward to sharing that and has insights into maximizing fitness at any age.

 

  Jessica Wallis

Jessica is a certified pilates reformer instructor through Balanced Body.  She is a classically trained ballet dancer and joyfully incoporates core strength and lean muscle develpment principles of pilates & ballet with her clients.

  

Click here for more information regarding fees and the procedure for signing up.

 

The Senior benefits to a Natatorium member are endless!  Check out the senior friendly membership options and building amenities, and make the Natatorium your fitness center today. Did you know that if you are a SilverSneakers or Renew Active member, you are also a member of our WaterWorks Family Aquatics Center? Click here for more information.

NOTE: Active Nat Annual Membership contracts that are paid in full, need to be completed prior to signing up for SilverSneakers or Renew Active.  Or ask about transferring your pass to a family member. No refunds will be issued. 

If the active membership is being paid via bank drafting, billing for the upcoming month will be cancelled (2 weeks notice to bill date required). No refunds will be issued.

 


Senior Membership Discounts
Participating Insurance Providers

Resident Senior

$300 - annual

 

Non Resident Senior

$420 - annual

 

 

Resident Senior

$35  - monthly    

             

Non Resident Senior

$45 - monthly

 

Visitor Resident Senior

$7 - daily

 

Visitor Non Resident Senior $10 - daily

 

 

 

Providing a free pass with all the benefits of an annual member through select Medicare plans.

 

SilverSneakers

Renew Active/Be Well    

 

 

 

Click here to learn more about these programs

http://www.fallsnat.com/membership/participating-insurance-programs

 

The Natatorium offers a variety of Silver friendly classes on land and in the water!  Follow the phrasing "Silver" on the land fitness schedule for a class geared toward a more mature participant.  Silver Classes will range from a higher intensity Boot Camp to the Classic SilverSneakers class that is primarliy based out of a chair.

Enjoy the state-of-the-art Aquatics Center, featuring 4 pools including a warm water therapy pool and 21 person spa.  The current channel offers an excellent work out walking with or against the current. Dont' forget to visit the men's or women's sauna on your way out. 

Members can also take advantage of the TechnoGym fitness cirucit.  This offers a full body work out in 25 minutes by using 10 pieces of selectorized equipment and alternating cardio 40 seconds each. Or take a walk on the 1/8 mile indoor track and enjoy views inside and outside of the facility. Hundreds of cardio, strength and fitness equipment options are available throughout the facility - we have something for everyone!

We offer FREE orientations on all fitness equipment; just stop by the front desk to sign up!

 

 

 

 

The Natatorium is a proud partner with mutiple companies providing discounted or free membership through your participating supplemetal insurance provider.  The insurance card does not permit access to the facility, rather stop by the front desk to enroll and be issued a CFOne card that will be used for checking in. Listed below are the current participating companies. 

Not quite yet eligible?  Consider a monthly pass or bank drafting for now, to have a seamless transition into your free or discounted membership when (age) eligible!

Insurance Programming Contact: Heather Novelli, Natatorium Operations Supervisor: 330-971-8075.

SILVERSNEAKERS®

The Natatorium and Water Works Family Aquatics Center is a proud partner with the national Tivity SilverSneakers Program®.  SilverSneakers is the nation’s leading exercise program for older adults (those Medicare eligible - usually 65+). Eligibility is based on participating insurance companies. It is a basic membership at no cost for those enrolled; including all the benefits an annual member would receive.

You may also call your insurance provider or SilverSneakers customer service at 1-888-423-4632 8:00 am- 8:00 pm Monday – Friday for verification or check the SilverSneakers website at www.SilverSneakers.com for participating insurance companies.

pdfSilverSneakers Membership FAQ

PRIME

The Natatorium and Water Works are also proud to partner with the national Tivity's Prime Program. If you or your company is participating in the Prime program, stop by the Natatorium and enroll for your FREE annual pass today.

Prime Fitness Program is a network of fitness location offered as part of a health management solution for employer groups and health plans across the country. The program is designed for adults 18-64 with the goal of motivating members to becoming more physically active. Family members 18+ can use Prime if covered by same insurance.  

Prime is based on 2 participating groups;

1) Prime PB (private brand) consists of all health plan members in Blue Cross Blue Shield 365, HCSC, and Blue FEB- federal employees. They pay a monthly co-pay to have access to prime.

2) Prime which is an employee based program, and the employee does not pay anything to have Prime network because their employer subsidizes it.

Unsure if you apply? Contact your insurance provider or employer and inquire. The Natatorium can also check if you are eligible on site as well. Don’t miss out on a free pass opportunity if you apply! 

 

RENEW ACTIVE/BE WELL (formerly OPTUM FITNESS ADVANTAGE) by UnitedHealthcare

With Renew Active, from UnitedHealthcare®, you can join the Natatorium and use Water Works Family Aquatics Center at no additional cost to you. You will have access to all services that a basic membership provides. It is part of your UnitedHealthcare Medicare Advantage plan. For questions on this Plan, you may call the customer service toll free number on the back of your ID card 8am-8pm daily.  Natatorium employees can check your eligibility at the front desk also.

The Natatorium will issue you a CFOne membership card that you will use at the facility upon enrollment. 

 *OPTUM BEWELL - AARP Medicare Supplement has merged with Renew Active, above

 

Visitor Notice

A valid government issued photo ID (i.e. Driver's License, Military ID, Passport, State Issued ID) for anyone 16 years of age and older is required for single entry visits, monthly passes and annual memberships.